The day-to-day care is delivered by our team of therapeutic practitioners led by Shumin Zhang, our registered home manager. All our therapeutic practitioners have a minimum of a Level 3 Diploma in Health & Social Care and have been provided with therapeutic care training – this further demonstrates our commitment to providing a high quality of therapeutic care. Our service begins with an in-depth review of the young person’s case file and a Therapeutic Care Support Plan is then created. At the centre of our service to the young people under our care is the Independent Life Skills Development Program which covers practical and theoretical life skills essential to our service users – this program is tailored specifically to each one of our service users and is designed to help them live life to the fullest within the community.